Website is unavailable
We’ll find out if your website stops loading.
SSL certificate is expiring
We’ll alert you in time, before it expires.
DNS problems
We monitor DNS changes, DNSSEC, MX records, and other important settings.
Email isn’t working
We’ll check whether your email services are working correctly.
Website is blacklisted
We’ll watch your website’s reputation and alert you to any problem.
Domain expiration
We monitor domain expirations and important WHOIS changes.
Choose the plan that suits you
Start
Basic monitoring
- All your domains in one overview✓
- Basic DNS and record checks✓
- Website availability test 50 min✓
- Mail server availability test 50 min✓
- Domain expiration check×
- Website reputation check×
- Certificate check×
Professional
The ideal choice for businesses and online stores
- All your domains in one overview✓
- Advanced DNS and record checks✓
- Website availability test 5 min✓
- Mail server availability test 15 min✓
- Domain expiration check✓
- Website reputation check 1× daily✓
- Certificate check 1× daily✓
HighAvailability
For critical projects and maximum peace of mind
- All your domains in one overview✓
- Maximum DNS and record checks✓
- Website availability test 1 min✓
- Mail server availability test 5 min✓
- Domain expiration check✓
- Website reputation check 60 min✓
- Certificate check 60 min✓
All your monitored domains in one overview.
You’ll find the monitoring results in the customer administration.
In the detail view, you’ll see the status of services, the last test, and the server’s response.
Stay informed and always one step ahead
EWM will alert you before you or your customers notice the problem.
EWM monitors 24/7
You’ll receive a timely alert by email and can resolve the problem quickly.
What does EWM monitor?
A. DNS and record checks
DNS determines which server the content on your domain will be served from.
| Start | Professional | HighAvailability | |
|---|---|---|---|
| DNS server functionality check | Notification summary 1× every 50 min | 1× every 15 minutes | 1× per minute |
| DNS response speed test | Notification summary 1× 50 min | 1× every 15 minutes | 1× per minute |
| DNSSEC check | – | 1× every 15 min | 1× every 5 min |
| Functional AAAA (format + PING) | ✓ | ✓ | ✓ |
| Functional MX (format + SMTP server response) | – | ✓ | ✓ |
| TXT – SPF (format, duplication) | – | – | ✓ |
| SOA check (whether all DNS servers have the same one) | – | – | ✓ |
| DNS change notifications | – | ✓ | ✓ |
B. Domain check
WHOIS is a public record containing information about who owns and manages the domain, and where it points.
| Start | Professional | HighAvailability | |
|---|---|---|---|
| Domain expiration warning | – | ✓ | ✓ |
| Warning about domain removal from the zone | – | – | ✓ |
| WHOIS change check (coming soon) | – | ✓ | ✓ |
| Notification for other TLDs (coming soon) | – | ✓ | ✓ |
C. Website reputation check
There are many nonprofit and commercial databases that collect information about compromised and dangerous websites. Google, for example, draws on these to block access to such websites for users of Google Chrome.
| Start | Professional | HighAvailability | |
|---|---|---|---|
| Website IP blacklist check | – | 1× daily | 1× per hour |
| Check against list of hacked websites | – | 1× daily | 1× per hour |
| Check against Google Safe Search list (coming soon) | – | 1× daily | 1× per hour |
| MX record check against blacklist | – | 1× daily | 1× per hour |
D. Certificate check
You may not even be aware of it, but your website is signed in numerous places with various certificates that assure the visitor that the content is genuine, or that the transmission is encrypted. If these certificates expire, your website will be flagged by browsers as an untrustworthy “fake.” Your website may then stop working. And the worst part is that sometimes it will work for you but not for other visitors, so you might never even notice. Don’t worry. From now on, we’re watching this for you.
| Start | Professional | HighAvailability | |
|---|---|---|---|
| DNSSEC validity check | – | 1× daily | 1× per hour |
| DNSSEC expiration alert | – | ✓ | ✓ |
| SSL validity check | – | 1× daily | 1× per hour |
| SSL expiration alert | – | ✓ | ✓ |
E. Check whether the server responds for various services
Besides your website, you need other services to be functional too.
| Start | Professional | HighAvailability | |
|---|---|---|---|
| Website availability test HTTP(S) | Notification summary 1× every 50 min | 1× every 5 minutes | 1× per minute |
| Mail server availability test SMTP, IMAP, POP3 | Notification summary 1× every 50 min | 1× every 15 minutes | 1× every 5 minutes |
| FTP test | – | 1× every 30 minutes | 1× every 15 minutes |
| SFTP/SSH test | – | 1× every 30 minutes | 1× every 15 minutes |
F. Reports
Reports by email.
| Start | Professional | HighAvailability | |
|---|---|---|---|
| Summary report by email (coming soon) | ✓ | ✓ | ✓ |
Trusted by more than 389 458
customers worldwide
FAQ
Frequently asked questions about the EWM Add-on Service, orders, and billing.
Can’t find an answer? Check out our support center with community forum and knowledge base or contact our nonstop customer support.