Rialacha agus teorainneacha seolta e-mails
Faisnéis faoi na rialacha agus na teorainneacha maidir le teachtaireachtaí ríomhphoist a sheoladh ó Web Hosting, WebSite, Mailhosting, agus ó fhreastalaithe fíorúla nó tiomnaithe.
Chun seoladh teachtaireachtaí ríomhphoist gan iarraidh (turscar) a chosc agus a shrianadh, tá rialacha áirithe i bhfeidhm dár seirbhísí óstála go léir. Is é is cuspóir do na teorainneacha sin cáil ár bhfreastalaithe poist comhroinnte a chosaint, go háirithe i gcás boscaí poist nó foirmeacha gréasáin atá i mbaol.
Web Hosting, WMS, WebSite, Mailhosting
Tá cosc docht ar aon chineál teachtaireachtaí ríomhphoist mhórchóir a sheoladh ó na seirbhísí Web Hosting, WMS, WebSite agus Mailhosting, is cuma an bhfuil na teachtaireachtaí iarrtha nó gan iarraidh. Áirítear leis seo tairiscintí tráchtála ollmhóra chomh maith le nuachtlitreacha a sheoltar chuig faighteoirí cláraithe.
Má theastaíonn uait post den chineál seo a sheoladh, socraigh seirbhís a bhfuil speisialtóireacht aici i seoladh poist ina mhórchóir (ní thairgeann, ní bhróicéaráiltear agus ní mholann VEDOS aon seirbhís den sórt sin), nó is féidir leat do fhreastalaí poist féin a shocrú arVPS or dedicated server.
Seolann Web Hosting, WMS agus WebSite ríomhphoist ar dhá bhealach:
An fheidhm mail() in PHP
From the web hosting server using the mail() function in PHP. This includes many contact forms, WordPress password recovery, and various other, at least partially automated, messages.
Sending via SMTP
Ó bhogearraí ríomhphoist trínár bhfreastalaí SMTP. Chun ríomhphost a sheoladh ar an mbealach seo, ní mór duit logáil isteach sa bhosca poist le hainm úsáideora agus pasfhocal.
Ní cheadaíonn Mailhosting ríomhphoist a sheoladh ach trí SMTP. Le hÓstáil Ghréasáin agus WMS ní féidir ríomhphoist neamhúdaraithe a sheoladh tríd an bprótacal SMTP (ní féidir nasc amach a bhunú trí phort TCP 25). Chun post a sheoladh tríd an bprótacal SMTP ó fheidhmchlár gréasáin, ní mór duit é a sheoladh ar bhealach údaraithe (i.e. tar éis logáil isteach) trínár bhfreastalaí poist nó trí fhreastalaí tríú páirtí ar phort 587.
Limits on sending e-mails for hosting services
The following table summarizes the limits on sending e-mails for hosting services:
| Limit | Web Hosting NoLimit/Extra, WebSite (except Free), WMS |
Web Hosting LowCost | Mailhosting Individual | Mailhosting Business (can be activated for any Web Hosting) |
|---|---|---|---|---|
| Maximum number of e-mails sent via PHP per day | 500 | 50 | – | – |
| Maximum number of e-mails sent via SMTP per day | 500 | 50 | 500 | 2500 |
| Maximum size of an e-mail sent, including attachments (MB) | 100 | 100 | 100 | 100 |
If you try to send an e-mail above the set limit
- Is é an
mail()function in PHP returnsfalseand the server discards the message. - The SMTP server rejects the message with an error message informing you that the limit has been exceeded.
The limit applies to a calendar day; the counter resets every day at midnight (CET/CEST).
The stated limits on sent e-mails can only be increased by purchasing the add-on service Upgrade to the Business variant. There is no entitlement to a limit increase, and the provider reserves the right to refuse a request for an increase (or for provision of the add-on service) even without giving a reason. Increasing the limit does not permit bulk sending of e-mail messages, nor does it justify it in any way.
Freastalaithe fíorúla agus tiomnaithe
You can use VPS and dedicated servers for the bulk sending of solicited messages, provided you meet the following conditions:
- The messages must be solicited, meaning the recipients must be aware that they have signed up to receive these messages.
- Messages must be sent in a non-intrusive volume.
- Messages must be sent in reasonably small batches, never all at once in large quantities.
- The message must include a procedure for unsubscribing, and the sender must accept and respect unsubscribe requests.
Information the customer is required to provide at our request
- Conas a fhaightear seoltaí ríomhphoist na bhfaighteoirí agus conas a fhaightear toiliú chun teachtaireachtaí a sheoladh.
- What messages are being sent.
- How often the messages are sent.
- In what volume they are sent (total number, sending rate).
- How recipients can unsubscribe.
- Any other information at our request.
If the customer violates these conditions or fails to provide us with the required information, we are entitled to completely block e-mail sending or suspend the entire server.
Why these limits?
First of all, it should be emphasized that these limits are not primarily aimed at our customers. Common causes and sources of spam include:
- A security hole in a PHP script that allows it to be exploited, for example the bulk insertion of posts into a discussion forum (the forum then sends these new posts to its members), a bug directly in a contact form, and similar.
- Goid an phasfhocail FTP do shuíomh gréasáin (ó ríomhaire baile ionfhabhtaithe de ghnáth); cuireann an t-ionsaitheoir script mhailíseach PHP ar shuíomh gréasáin an chustaiméara ansin, trína seolann sé turscar ollmhór. B’fhéidir nach mbeadh aon tuairim ag an gcustaiméir go bhfuil sé seo ag tarlú.
- Fabht i script PHP an chustaiméara a théann i bhfostú i lúb, mar shampla, agus a thosaíonn ag seoladh ríomhphost gan choinne agus go dian.
Deliberate sending of spam by our customer is the last thing that happens and the last thing we deal with.
So why these limits? Tá seirbhísí ríomhphoist Web Hosting, WMS, WebSite agus Mailhosting roinnte. Óstálann freastalaí amháin suíomhanna gréasáin nó boscaí poist na gcéadta custaiméirí. Má thosaíonn freastalaí den sórt sin (ar chúis ar bith) ag seoladh teachtaireachtaí ollmhóra agus má chuireann freastalaí ríomhphoist an fhaighteora bac air dá bharr, cuirfear bac sealadach nó fiú buan ar gach custaiméir eile ar an bhfreastalaí céanna freisin (toisc go roinneann siad uile an seoladh IP céanna).
Má shocraíonn soláthraí mór seirbhíse ríomhphoist ar nós Seznam, Gmail nó Outlook bac den sórt sin, ní bhfaighidh líon mór úsáideoirí agus custaiméirí fiú teachtaireachtaí dlisteanacha ón bhfreastalaí sin go dtí go réiteofar an scéal agus go ndíbhacfar an seoladh. Is féidir go dtógfadh sé sin uaireanta an chloig, nó níos faide fós.
Why aren’t the limits addressed only once something happens? The solution must be preventive. If an attacker finds a security gap in a website or e-mail account and starts exploiting it for bulk spamming, it is already too late. Sending tens of millions of messages is a matter of a single script and a relatively short amount of time. By the time we received and processed a report, such a server would already be blocked in various places across the Internet.
This solution is not a bad thing. Ná glac leis mar shrian atá dírithe i do choinne. Smaoinigh air mar chosaint duit féin ar do shuíomh gréasáin a bheith á mhí-úsáid le haghaidh gníomhaíochtaí mídhleathacha. A bhuí leis an mbeart coisctheach seo, táimid in ann a chinntiú go sroicheann na ríomhphoist chearta, iarrtha do chustaiméirí, do chairde, do chuairteoirí agus mar sin de i gcónaí ó do shuíomh gréasáin. Gan an teorainn seo, b’fhéidir nach mbeadh sé sin indéanta.