BONUS: up to 2 years of hosting FREE! To make switching your web hosting from another provider to us easier – and so you won’t lose your unused prepaid period – we’ll add extra free time to your hosting with us, equal to twice the remaining period with your current provider.
This is a migration of your website from another provider to our web hosting. It does not involve the creation or programming of websites.
How to proceed
If you are interested in a paid website migration to VEDOS servers, follow these steps:
- Prepare all the FTP and database login credentials you use on your current server
- Create a web hosting order using this link
- After payment and creation of the web hosting, you will receive your login credentials by e-mail; keep these credentials safe.
- Once you have received the login credentials for your VEDOS web hosting, contact us using the form with a migration request.
- An operator will then get back to you to ask for the basic and necessary information.
Terms and Conditions
Terms of a paid website migration from another provider:
- The website migration is not guaranteed. For example, in the case of a specific content management system or custom development, we do not guarantee a 100% functional transfer. In such a case no fee will be charged, i.e. the website migration fee according to the price list of add-on services.
- Upon completion of the website migration and functionality testing, the customer is charged a fee of 5000 Kč200 €1000 Zł200 $ (6050 Kč242 €1210 Zł242 $ incl. VAT). This fee covers a maximum of 5 hours of work. In the case of a complex migration that exceeds this scope, the price may be multiplied according to the time required and the difficulty.
- The website migration is carried out by customer support staff and only during night hours. The migration is not performed by technicians or programmers. There is no time limit for the migration, but we try to move the website as soon as possible.
- The customer support staff member only performs the migration of the website (pages, scripts, database) and minor adjustments to the site (configuration files) related to the migration from the previous provider. Any further modifications (changing the design, changing texts, etc.), configuration and settings (in the future) are carried out by the customer themselves.
- The website migration covers only the migration of the basic (main) website and one subdomain, including files and database.
- The website migration does not include the migration of e-mail accounts, mailbox settings or the transfer of e-mail messages. The customer may ask customer support staff for a paid migration of e-mail mailboxes. A fee of 500 Kč20,83 €100 Zł20,83 $ (605 Kč25,20 €121 Zł25,20 $ incl. VAT) is charged for the migration of one e-mail mailbox.
- The website migration is carried out from another provider to web hosting, not to a VPS or a dedicated server.
- For the website migration, at the request of the customer support staff, you must send complete access credentials (to the website administration, to FTP, to the database of the original website, and complete full access to the FTP and database on the VEDOS web hosting). After the transfer is completed, the customer is obliged to change all access credentials.
- The website migration does not contain (include) the creation, new installation, configuration, operation or management of websites.
- The customer support staff member has the right to refuse the website migration without giving a reason. The customer will be informed of the refusal by e-mail.
- Before handing over the access credentials to VEDOS staff, the customer is obliged to back up their data on the current (original) hosting.
- After the migration is finished (whether successful or not), the customer is obliged to change the access credentials for FTP and databases (and any others) that they use on both the current (original) and the new web hosting.
- WEDOS Internet, a.s. and WEDOS, a.s., as the operator of the service, are not liable for any damage caused or loss of any data, nor do they bear responsibility for any problems (including outages) related to the migration.
| Price list | Price excl. VAT / incl. VAT |
|---|---|
| 1 website | 5000 Kč200 €1000 Zł200 $ / 6050 Kč242 €1210 Zł242 $ |
| 1 e-mail mailbox | 500 Kč20,83 €100 Zł20,83 $ / 605 Kč25,20 €121 Zł25,20 $ |
The prices shown are excl. VAT / incl. 21% VAT.
If the migration is unsuccessful, you pay nothing and we will promptly refund the full payment for the ordered hosting (if you request cancellation under the Money-Back Guarantee).