Trial Period and Money-Back Guarantee

Bis-servizzi Webhosting, Mailhosting, WebSite, Disk, VPS SSD, VPS ON u WMS, tista’ tirtira fi żmien 7 ijiem mis-setup u tirċievi rifużjoni sħiħa għal kwalunkwe raġuni. Għal raġunijiet tekniċi serji, wara tista’ tirtira mis-servizz fi żmien 180 jum (dan japplika wkoll għal servers dedikati).

guarantee money back 7

7-Day Trial Period

You can cancel Webhosting, Mailhosting, WebSite, Disk, VPS, and WMS within 7 days of setup for any reason and receive a full refund of the amount paid. Submit your cancellation directly in the customer administration following the guide Servizzi – Kanċellament. We use the reason for your cancellation to improve our services.

This trial period also applies to add-on services activated later in the customer administration. If you deactivate such a service within 7 days of activation, the system will cancel the supplementary invoice.

The 7-day trial period does not apply to dedicated servers.

180-day money-back guarantee

Rifużjoni fi Żmien 180 Jum

We allow you to cancel Webhosting, Mailhosting, WebSite, Disk, VPS, a dedicated server, or WMS (in the case of annual payment) within 180 days of setup with a proportional refund, but only for the following 2 reasons:

  1. prestazzjoni b’mod prova insuffiċjenti tas-servers tal-operatur
  2. interruzzjonijiet ripetuti ppruvati tas-server ikkawżati minn ħsara min-naħa tal-operatur

We do not accept other reasons (e.g. unsuitable Webhosting parameters or configuration, missing features, etc.).

Switching to Another Service

Meta tbiddel bejn servizzi ta’ hosting (Webhosting, Mailhosting, WebSite, VPS SSD, VPS ON, server dedikat, WMS), tista’, bħala parti mill-kanċellazzjoni tas-servizz oriġinali, titlob li l-parti proporzjonali tal-fondi tiġi trasferita lis-servizz il-ġdid. Is-servizz il-ġdid għandu jkun issettjat – ma nippermettux li t-tariffa tas-setup titħallas mill-fondi tas-servizz oriġinali.

Itla’ fil-Quċċata